About us

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Location

You can find us in Gilman Village; located in Issaquah, Washington. Kristinas current hours are as follows:

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Powerful Framework

Please contact us via e-mail or patient portal.

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Patient update! 3/22/2017

Hello!

We wanted to take a moment to thank you all so much for bearing with us throughout this transition, and provide you with some updated information.

Online scheduling

We now have appointments available for existing patients online through our Updox portal! We will always offer a few same-day appointment slots for those who need routine refills and require no medication changes. Video appointments are also now available via Skype.

You can sign up and start scheduling below and click “register”. If you encounter any difficulty, please e-mail us at info@villagefamilyclinic.com.

Follow-up/ new patient visits:

Our pre-appointment paperwork is now available online!

  • If you are coming into the office for an appointment, please fill out the “follow-up” form.
  • If you have scheduled a Skype appointment, please fill out the “virtual visit” form.
  • If you are a new patient, please fill out the new patient forms #1, #2, and #3 on our patient portal.

Medication refills:

We are currently unable to provide electronic prescriptions for controlled substances.

If you have had an appointment within the past 3 months and require a refill on your medication, please either ask your pharmacy to fax us a request at (425) 274-7294, or send us a portal message/e-mail with the name/dosage of the medication you need refilled.

Prescriptions may be either picked up in the office during business hours, or mailed to your home. Please allow 48 hours for all refills.

Payment:

We offer a 20% discount to self-pay patients that pay their bill at the time-of-service.

We are currently able to accept payment by check, cash, or our Paypal. If you wish to use a HSA card, we will alert you shortly once our new billing proram is set up.

IMPORTANT MESSAGE TO EXISTING/PROSPECTIVE PATIENTS

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If you are interested in a new patient/follow-up appointment with Kristina, please register for our  Updox Patient Portal, OR send your name, date of birth, address and phone number to info@villagefamilyclinic.com. If you could give us a few times/dates that you are available for an appointment, or a geneneral summary of your availibility – this will expedite the scheduling process!

Our phone goes to voicemail, and we check our messages throughout the day. If you are unable to send us a portal message or e-mail and wish to leave us a voicemail, please leave your full question and e-mail address in the message. We will respond electronically unless you specify that you would like a phone call back.

 If you have not been seen in the past three months and you are requesting a refill, you will need to make an appointment.

We appreciate your patience and thank you for bearing with us through this transition 🙂