Which insurance plans do you accept?

We are contracted with Regence, Premera and most BCBS plans. It is your responsibility to verify your insurance benefits prior to the appointment.

If you have a Premera Individual plan, please make sure that you have obtained prior authorization from your PCP prior to your visit.

How do I refill my medication?

If you are stable on your medication, Kristina will send 3 months worth of refills to your pharmacy. Controlled substances will not be visible online, or through an automated refill phone system, and prescription bottles for controlled substances will always say “0 refills available”

To obtain your refill, you must call your pharmacist directly and ask them to look up the prescription that is on file – it will be saved to your account.

If you encounter any difficulties, please e-mail us for assistance. Please allow 24-48 hours for refills.

hOW MUCH DOES AN APPOINTMENT COST WITHOUT INSURANCE?

We offer 20% off to self-pay patients when bill is paid at time of service!

Please inquire directly for pricing.

Does Kristina treat children?

Kristina only treats patients ages 18 and older. If your child is under the age of 18 but has already received a diagnosis from a mental health professional, please contact us with detail and Kristina will make a decision on a case-by-case basis.

What if I need to cancel my appointment?

You are welcome to cancel your appointment as long as you provide us with 24 hours notice. Please e-mail us at info@villagefamilyclinic.com and we can help you reschedule. If you do not give us 24 hours notice, you will be charged a $50 no-show fee.